These Terms and Conditions ("Terms") govern your use of the Ria Essentials website
(www.riaessentials.com), operated by Ria Essentials, a business based in Pakistan,
and your purchase of products from our Shopify store. By accessing our website or
placing an order, you agree to be bound by these Terms. If you do not agree, please
do not use our website or services. These Terms comply with applicable Pakistani laws,
including the Consumer Protection Act and E-Commerce Regulations.
1 General Conditions
• You must be at least 16 years of age to use our website or make purchases.
• You agree to provide accurate, current, and complete information during the ordering process.
• You may not use our website for any unlawful purpose or in a way that violates
these Terms.
• We reserve the right to refuse service to anyone for any reason at any time.
2 Products and Pricing
All products listed on our website are subject to availability. We reserve the right to:
• Modify or discontinue products without notice.
• Limit quantities of products purchased per customer.
• Correct errors in product descriptions, images, or pricing. In case of a pricing error,
we may cancel your order and issue a refund.
Prices are listed in Pakistani Rupees (PKR) for domestic orders and may be displayed in
other currencies for international orders. Prices exclude shipping costs and any applicable
taxes or customs duties, which will be calculated at checkout.
3 Orders and Payment
• By placing an order, you confirm that all provided information is accurate and that
you are authorized to use the payment method.
• We accept payments through secure payment gateways (e.g., Shopify Payments,
credit/debit cards, or other methods listed at checkout).
• Orders are not confirmed until payment is successfully processed. We reserve the
right to cancel orders due to payment issues or suspected fraud.
4 Shipping and Delivery
Shipping terms, including delivery times, costs, and responsibilities, are outlined in our
Shipping Policy. By placing an order, you agree to the terms of the Shipping Policy.
5 Returns and Refunds
• Eligibility: Products may be returned within 14 days of delivery if they are unused,
in original packaging, and in the same condition as received. Certain items (e.g.,
personalized or perishable goods) are non-returnable.
• Process: To initiate a return, contact us at info@riaessentials.com with your
order details. You are responsible for return shipping costs unless the product is
defective or incorrect.
6 Intellectual Property
All content on our website, including text, images, logos, and designs, is the property
of Ria Essentials or its licensors and is protected by Pakistani and international copyright laws. You may not reproduce, distribute, or use our content without prior written
permission.
7 User Accounts
If you create an account on our website, you are responsible for:
• Maintaining the confidentiality of your account credentials.
• All activities conducted under your account.
We reserve the right to suspend or terminate accounts for violations of these Terms.
8 Limitation of Liability
To the fullest extent permitted by Pakistani law, Ria Essentials shall not be liable for
any indirect, incidental, or consequential damages arising from:
• Your use of our website or products.
• Errors, interruptions, or inaccuracies on our website.
• Delays or failures in order fulfillment or delivery.
Our total liability for any claim shall not exceed the amount paid for the product(s) in
question.
9 Indemnification
You agree to indemnify and hold Ria Essentials, its affiliates, and employees harmless
from any claims, losses, or damages arising from your violation of these Terms or misuse
of our website.
10 Governing Law
These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms
shall be subject to the exclusive jurisdiction of the courts in [Your City], Pakistan.
11 Changes to These Terms
We may update these Terms to reflect changes in our practices or legal requirements. The
updated Terms will be posted on our website with a revised effective date. Continued
use of our website after such changes constitutes your acceptance of the new Terms.